Connect to an Urban Water Main
Many properties in urban areas will have the option to join our existing water network. The primary requirement for a property is that it's fronted by one of our mains. In rural areas, we may supply water for landowners through a rural pipeline connection, or a groundwater or surface water diversion. If you're property isn't fronted by a main or a rural pipeline, you may also be eligible to apply to extend our water network.
Accordion
Step1: Check if urban water services are available in your area
Step 2: Find out if your property is fronted by a main
Step 3: Find a licensed plumber
Step 4: Apply to connect
Apply to connect
Extending our network
If your property isn't fronted by a water main, you may be eligible to apply to extend our network. See Extending our network for more information
Disconnections
If you would like to disconnect from our services, please call us on 1300 659 961.