Got a query?
Top five queries
- What is allowed at GWMWater lakes and reservoirs?
- What are the current water restrictions in my area?
All Victorian towns are under Permanent Water Savings Rules when staged water restrictions aren’t in place.
- I'm moving out of a rental property. What do I need to do?
You need to organise for a meter reading to be taken on the day you move out to ensure you’re not billed for water usage from after you vacate.
You should request a meter reading at least two working days before you move out by submitting an online request or by contacting us.
Be sure to provide us with your forwarding address and arrange for a meter reading at your new property if you’re moving to another GWMWater serviced property.
- What assistance is available to help me with my water bills?
We understand that sometimes life gets tricky and you might be struggling with your water bills. If you’re struggling, get it touch with us as soon as possible and we can help you with initiatives such as:
- Payment arrangements
- Applying for concessions
- GWMWater Customer Support Program
- Utility Relief Grant Scheme
- Rebate Scheme
Find out more about concessions and grants or call us for a confidential discussion on 1300 659 961.
- Do I need permission from GWMWater to fill my pool?
You don’t need GWMWater’s permission to fill your pool, as long as you’re abiding by current water restrictions.
Lake Bellfield is located in the eastern Grampians near Halls Gap and has an inlet from Fyans Creek. Lake Bellfield supplies water to Halls Gap and Pomonal. It's also the main source of supply for the Wimmera Mallee Pipeline system, supported by Taylors Lake. The lake is used for recreational activities such as boating, fishing and picnicking. Please note that boats with an internal combustion engine are not permitted at Lake Bellfield.
Natural disasters in past years, such as the Mt Lubra fires in 2006 and the floods of January 2011 have badly affected the water quality of Lake Bellfield. We have recorded record levels of turbidity and water colour in recent times.