Got a query?

Top five queries

Outages and water quality alerts

Rockley Street & Langford Street, Nhill

Unplanned Interruption to Water Supply - Nhill

Reason: Unplanned Interruption

Starting: 10.30 am, 6 December 2023
Finishing: 12.30 pm, 6 December 2023

This water leak/burst has been reported and our Operations Team is currently on site to resolve this issue as soon as possible. Customers in this area may experience low water pressure or no water during this time.

Read more

Ararat Standpipe - Out of service

Reason: Out of Order

Starting: 10.30 am, 12 October 2023

This standpipe is out of service until further notice.

Read more

Westmere Standpipe - Out of service

Reason: Out of Order

Starting: 2 pm, 15 March 2023

This standpipe is out of service until further notice.

Read more
Report a fault by calling 1800 188 586 anytime

Blue-green algae warnings

Blue-green Algae - Taylors Lake
Last update
Taylors Lake

Starting: 10 am, 8 November 2023

Reason: Blue-Green Algae

Regular testing has detected levels of blue-green algae above levels considered safe for recreation use at Taylors Lake.

We warn the public to avoid direct contact with the water. People may still boat, sightsee and enjoy other activities at the lake that do not involve direct water contact.

Warning signs have been positioned at major recreational areas around the lake and will remain in place while the warning is current.

Read more
Eureka Storage and surrounding area
Last update
Eureka Storage and surrounding area

Starting: 5 pm, 30 November 2023

Reason: Blue Green Algae - Amber Alert

*** Pumps remain on – no change to supply***

Laboratory testing of water samples indicate elevated blue-green algae levels at the Eureka Storage.

Water delivered by the Eureka Storage is safe to use and is presently below the blue-green algae limit recommended for recreational use.

This Amber Alert does not affect any urban water supplies.

Rural stock and domestic customers will continue to be supplied from the Eureka Storage. Rural customers must ensure they have sufficient on-farm storage capacity to maintain three days’ water supply.

Customers are reminded that your rural water supply is not safe for drinking. Water can be used for household activities, such as watering gardens, flushing toilets, showering/bathing, irrigation and laundry.

For information or advice on stock related issues:
1800 675 88 - Emergency Animal Disease Hotline (EAD Hotline)
13 61 86 - Agriculture Victoria

We are continuing to monitor this situation and have activated our Blue-Green Algae Management Plan.

We will provide further updates as the situation changes.

Read more