Interruption to Water Supply - Ararat - 20 October 2026

Before the water supply interruption

• If you are on dialysis or have special water requirements, please contact us immediately on 1800 188 586 any time.

• We strongly recommend that you store water where possible so you have access during the interruption.

• We suggest turning off your stop tap at your water meter for the duration of the interruption.

During the water supply interruption

• Do not use any taps or water using appliances. If one is inadvertently turned on, please turn off immediately.

After the water supply interruption

• Turn on your stop tap near your water meter.

• If water is discoloured or cloudy, run water at a tap for one to two minutes until clear.

For further information please contact our Customer Call Centre on 1300 659 961. For service difficulties or faults, please call us any time on 1800 188 586.

Prior to the interruption, please store sufficient water for your day's needs.

During the water supply interruption do not use any taps or water using appliances.

We will make every effort to return water supply to normal as soon as possible.

To address your water needs during these planned works:

• We will provide a drinking water trailer located at McGibbony Street East, Ararat. When bringing containers for filling, please be mindful to protect your back and carry only as much water as you can comfortably manage.

• Our staff will have bottled water available on request. Please call 1300 659 961 prior to the shutdown to arrange a delivery.