Under the GWMWater Rural Customer Charter, rural pipeline customers must be prepared for supply interruptions of up to 72-hours’ (three-days).

If certainty of supply is an issue, we recommend customers install a tank to maintain supply. It will also help to provide a more consistent water pressure for all users.

Property reticulation systems must be directly piped from the meter to a tank and then directed to points-of-use such as houses and troughs.

For more information on how to design and install your on-site supply, visit Designing your on-farm piped system.