Community engagement

GWMWater takes pride in maintaining good relationships with the regional community and in our record as a good corporate citizen. We are committed to continuing to develop and implement policies and activities that will build and foster these close relationships, as reflected in our Vision, Mission and Values statements.

In November 2019, GWMWater adopted a Communications and Engagement Strategy 2019-2024. It is founded on the recognition that GWMWater’s communications and engagement is at an important point in time, when it must balance the needs of its customers and stakeholders, who more than ever, have varied expectations in the way they prefer to be engaged and provided information. 

We take a structured and planned approach to community engagement using the IAP2 Model of Engagement. 

Read our Customer Relations Policy for more information.