Water costs vary depending on a number of factors and can change from year to year. These prices are current for the 2018/19 financial year, and are based on our 2018-23 Water Plan.
Schedule of Tariffs, Miscellaneous and Other Charges 2019/20 (325kB, 6 pages)
A summary of charges are provided below for easy reference for rural and urban customers.
Rural customer charges 2019/20 (388kB, 3 pages)
Urban customer water charges 2019/20 (256kB, 2 pages)
New Customer Contribution - Negotiation Framework (153kB, 4 pages)
How prices are determined
Prices are approved by the Essential Services Commission, the independent regulator for the water industry.
The current tariffs are outlined in the 'Essential Services Commission 2018 Water Price Review Final Decision (June 2018). The prices support our 2018-23 Water Plan.
Water services are not subject to GST.
- If you're an account holder, it's your responsibility to pay your water bill on time.
- Outstanding accounts that aren't payed on time will attract an interest rate of 5% per annum.
- If you have any issues with your bill, get in touch with us before the due date for assistance.
Further information . . .
Paying your bill is straightforward and convenient. Choose the most suitable way to pay from several options.
Sometimes it can be hard to keep up with your payments. Don't be afraid to ask for help! At GWMWater we understand that things can sometimes get a bit tricky and we'll work with you to come to an arrangement. Several options may exist in how you may be assisted depending on your individual circumstances.
A range of concessions and grants are available to provide financial relief for GWMWater customers. If you're eligible, you may be offered reduced payments for your water services.