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Water costs vary depending on a number of factors and can change from year to year. These prices are current for the 2020/21 financial year, and are based on our 2018-23 Water Plan.

Adobe PDF file icon 24x24 Schedule of Tariffs, Miscellaneous and Other Charges 2020/21

 

A summary of charges are provided below for easy reference for rural and urban customers.

Adobe PDF file icon 24x24 Rural customer charges 2020/21

Adobe PDF file icon 24x24 Urban customer wastewater charges 2020/21

Adobe PDF file icon 24x24 Urban customer water charges 2020/21

Adobe PDF file icon 24x24 New Customer Contribution - Negotiation Framework

 

How prices are determined

Prices are approved by the Essential Services Commission, the independent regulator for the water industry.

The current tariffs are outlined in the 'Essential Services Commission 2018 Water Price Review Final Decision (June 2018). The prices support our 2018-23 Water Plan.

Water services are not subject to GST.

 

Your responsibility

  • If you're an account holder, it's your responsibility to pay your water bill on time.
  • Outstanding accounts that aren't payed on time will attract an interest rate of 5% per annum.
  • If you have any issues with your bill, get in touch with us before the due date for assistance.

 

Recreation Contribution Charge

See how the Recreation Contribution Charge benefits the community and provides discounted water to eligible sporting clubs, service clubs, schools and nominated recreation lake and weirs across our region.

 

Further information . . .

 

Pay your bill

Paying your bill is straightforward and convenient. Choose the most suitable way to pay from several options.

 

Get help to pay your water bill

Sometimes it can be hard to keep up with your payments. Don't be afraid to ask for help! At GWMWater we understand that things can sometimes get a bit tricky and we'll work with you to come to an arrangement. Several options may exist in how you may be assisted depending on your individual circumstances.

 

Get a concession or grant

A range of concessions and grants are available to provide financial relief for GWMWater customers. If you're eligible, you may be offered reduced payments for your water services.

 

 

 

 

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