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GWMWater is upgrading water meters with 'remote meters' across urban areas in our service area following a successful roll-out for rural pipeline customers.

Urban Remote Meters (URM)

A remote meter measures, in real time, the amount of water a customer uses.

The digital device is different to a standard meter because it includes a low frequency radio transmitter that securely sends water use data to GWMWater for billing and operational purposes.

The water usage information will be available to customers via the GWMWater Customer Portal, making it easy for customers to monitor their water use.

For more information:

Adobe PDF file icon 24x24 Fact Sheet - Urban Remote Meters - June 2019 (5.2MB, 2 pages)

Adobe PDF file icon 24x24 Frequently Asked Questions - Urban Remote Meters (195kB, 4 pages)



We have engaged CHS Group to install the meters in all urban towns on our behalf, in a project which will take between six and nine months to complete. You will be contacted directly by post to notify you about when your meter is due to be upgraded. The schedule below is indicative only and subject to change:

Urban township Indicative timeline for upgrade
Horsham June to August
Stawell and Ararat August to September
Ararat August to September
Halls Gap, Great Western, Glenorchy,
Pomonal, Natimuk, Pimpinio, Dooen,
Jung, Jeparit, Tarranyurk, Antwerp
and Dimboola
Stawell rural (Pomonal Pipeline),
Streatham, Westmere, Wickliffe,
Willaura, Moyston, Buangor,
Elmhurst, Charlton and Donald
Ouyen, Sea Lake, Walpeup,
Underbool, Murrayville, Cowangie,
Patchewollock, Speed, Tempy,
Lascelles, Woomelang and
October to November
Chillingollah, Waitchie, Nandaly,
Ultima, Berriwillock, Culgoa,
Nullawil, Lalbert, Quambatook,
Birchip, Wycheproof, Watch,
Hopetoun, Yaapeet, Rainbow,
St Arnaud, Marnoo, Minyip,
Rupanyup, Murtoa, Beulah and Brim
November to December
Warracknabeal, Serviceton, Lilimur,
Kaniva, Miram, Nhill and Kiata
Apsley, Edenhope, Goroke
and Harrow
December to January


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