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Many properties in rural areas will have the option to join our existing water network. The primary requirement for a property is that it's fronted by one of our pipelines.

In rural areas where pipeline services aren't available, we may provide landowners 'take and use' licences for groundwater or surface water diversion.

If your property isn't fronted by a pipeline, you may also be eligible to apply to extend our network.

 

What to do

Step 1:  Check if rural pipeline services are available in your area

Use our Adobe PDF file icon 24x24 Service Area Map (2.5MB) or the table below to check if our rural pipeline services are available in your area.

Antwerp Dimboola Ledcourt Patchewollock Tempy
Berriwillock Donald Landsborough Piangil Ultima
Beulah Dooen Manangatang Pimpinio Underbool
Birchip Glenorchy Marnoo Quambatook Waitchie
Brim Hopetoun Murtoa Rainbow Walpeup
Charlton Horsham Natimuk Rupanyup Warracknabeal
Clear Lake Jeparit Noradjuha Sea Lake Watchem
Chillingollah Jung Nullawil Speed Woomelang
Chinkapook Lalbert Nyah Swan Hill Wycheproof
Culgoa Lascelles Nyah West St Arnaud Yaapeet
Dadswells Bridge Lake Boga Ouyen Tarranyurk  

 

Step 2:  Find out if your property is fronted by a pipeline

To find out if your property is fronted by one of our rural pipelines, use our interactive map of GWMWater assets or get in touch with us.

If your property isn't fronted by a water pipeline, you may be eligible to apply to extend our network.

 

Step 3: Find a licensed plumber

Only a licensed plumber can connect you to a rural pipeline. This is to ensure the safety of our water system and the community.  You'll need to find a plumber before applying for permission to connect, as you're required to supply their details on the application form.

 

Step 4:  Apply to connect

If you're ready to connect to our rural pipeline services you'll need permission from us before you begin any works.  If you're a new pipeline customer, you'll also need to purchase a pipeline water allowance to cover your usage. 

Download an Adobe PDF file icon 24x24Application for Consent to Connect to the Rural Pipeline System (124kB) to apply to connect as well as purchase a water allowance.

More about applying for a pipeline water allowance

 

Extending our network

If your property isn't fronted by a water pipeline, you may be eligible to apply to extend our network. See Extending our network for more information.

 

Disconnections

If you would like to disconnect from our services, please call us on 1300 659 961.

 

Further information...

 

Benefits of connecting to a rural pipeline

There are many benefits of connecting to a reliable and secure rural piped water supply.  Read some case studies about how piped water has benefited landholders in our community.

 

Adobe PDF file icon 24x24New Customers - Rural Pipeline Systems 

Opportunity now exists for landowners not previously able to be serviced by a secure water supply to be connected to a rural pipeline.

 

Adobe PDF file icon 24x24Rural Customer Charter Summary 

We're committed to serving our customers and have developed a charter to reflect our ongoing commitment to you and the community.

 

Adobe PDF file icon 24x24Rural Pipeline Products and Charges

Our pricing structure is based on the size of your water allowance, the number of meters you have and your water usage.

 

Adobe PDF file icon 24x24Information sheet on water allowance scenarios with costs 

Detailing three cost scenario examples to assist landholders to understand pricing structure.

 

 

 

 

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