The latest Tapping In Edition 2 2020/2021 customer newsletter is celebrating Nation Water Week and congratulations to all the winners of the Poster Competition. You'll also find updates on improved water quality for Harrow, pressure upgrades across our operational area, Stage 3 of the 'Behind the Meter' solar project and an update on the Customer Portal.
** Answer our competition question about GWMWater's carbon emissions for a chance to win $100 off your next water bill ** Enter online now
For Terms and Conditions, and past winners of our competitions please click here.
To view past Tapping In editions, click on the heading.
Thousands of people across central north-west Victoria are set to benefit from a reliable water supply following the completion of the South West Loddon Pipeline.
Dubbed the ‘best development for the region since electricity’, the pipeline provides a secure reticulated water supply to 1500 rural properties in areas surrounding Inglewood, Newbridge, St Arnaud and Wedderburn.
Murphy’s Creek farmer Deb Hancock said the pipeline had given their children a future on their farm.
“For us, the impact of the pipeline is hard to explain in words,” she said. “We were spending a lot of money trucking water from Bendigo; one year we spent $90,000.
“To not have to worry about water – Wow.”
Like many businesses, we are doing our part to assist in slowing the spread of coronavirus (COVID-19) and this involves changing the way we are working. This includes enabling staff to work from home and implementing any restrictions.
As the situation evolves, we are committed in supporting our customers, community and staff. We are working quickly and thoughtfully as things progress and change.
We recognise our important role in providing essential services as well as supporting our local community's health and economy. We take this role very seriously and are working hard to continue to deliver our usual high-quality service levels.
Three landholders will provide an important conduit between the community and a project team tasked with returning Dunmunkle Creek closer to its natural state.
Following the construction of the Wimmera Mallee Pipeline, the channel system and the infrastructure GWMWater used along the Dunmunkle Creek to operate it, became redundant.
GWMWater is responsible for decommissioning the redundant structures between Glenorchy and Boolite to return the creek to as close to its natural state as practical.
The seasonal restriction for licensed groundwater users in Neuarpur Sub-zone 1 will remain restricted to 80% of their licence volume for the 2020/21 season. This is in accordance with the West Wimmera Groundwater Management Area Local Management Plan.
Our 2019 Annual Water Outlook outlines the key water security information for all towns and rural pipeline customers supplied by us. An outlook for licenced surface water diverters and licenced groundwater users is also provided.
All Systems Summary: With the water resources available across all of GWMWater’s supply sources this season, no restrictions to urban or rural pipeline users are anticipated under normal operating conditions.
A full listing of towns, rural pipelines and their supply sources can be found here.
The Storage Manager has started a review of the Storage Management Rules for the for the Wimmera-Glenelg headworks system. The rules form the basis for how the system is operated day-to-day to support water security for the region.
The Minister for Water appointed GWMWater as the Storage Manager for Wimmera-Glenelg, however GWMWater is also an entitlement holder. To ensure the independence of the Storage Manager, governance arrangements are in place so that all entitlement holders and other key stakeholders are involved.
A specific governance arrangement has been set up for the purpose of the review which enables the Storage Manager to report directly to the GWMWater Board.
The review aims to improve and refine the current Storage Management Rules and operation of the Wimmera-Glenelg system, taking into consideration any new data, information and operational experience, to better meet the needs of entitlement holders and improve efficiency. This could include both the storage and delivery of water.
Safe drinking water is on its way to Elmhurst, Kaniva, Moyston, and Ultima, with the next phase in water quality improvement scheduled to be completed over the next five years.
Water to these towns is currently either from groundwater (Kaniva), a small local catchment (Elmhurst), a combination of groundwater and water from Mount William Creek (Moyston), or from the Murray River, via the Northern Mallee Pipeline (Ultima).
We recently prepared a report reviewing the take-and-use of groundwater from the Mt Zero borefield over the past five years. This is a requirement under the conditions groundwater of the take and use licence.
Information on the Mt Zero Borefield (346 kB, 2 pages) complete with graphs.
We are committed to providing respectful and confidential assistance to customers who are impacted by family violence.
Our Family Violence Policy (75kB, 3 pages) provides the framework which informs our decisions and the actions taken in dealing with customers experiencing family violence. It also provides information on the assistance that is available to those who are affected.
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