Got a query?

Top five queries

Outages and water quality alerts

Darlot, Firebrace, Hamilton and Wilson Streets, Horsham

Interruption to Water Supply - Horsham

Reason: Maintenance Works

Starting: 6 am, 29 January 2020
Finishing: 10 am, 29 January 2020

These maintenance works form part of our commitment to provide best service standards to our customers.

Prior to the interruption please store sufficient water for your day's needs.

Read more
Winifred and Edith Streets, Horsham

Interruption to Water Supply - Horsham

Reason: Maintenance Works

Starting: 9 am, 30 January 2020
Finishing: 12 noon, 30 January 2020

We apologise for any inconvenience that these maintenance works may cause our customers in the affected area.

For further information please contact our Customer Call Centre on 1300 659 961. For service difficulties or faults, please call us any time on 1800 188 586.

Read more
Cooper, Foster and Seaby Streets, Stawell

Interruption to Water Supply - Stawell

Reason: Maintenance Works

Starting: 9 am, 6 February 2020
Finishing: 1 pm , 6 February 2020

These maintenance works form part of our commitment to provide best service standards to our customers.

For further information please contact our Customer Call Centre on 1300 659 961. For service difficulties or faults, please call us any time on 1800 188 586.

Read more
Report a fault by calling 1800 188 586 anytime

Blue green algae warnings

Last updated
Pental Island Pump Station

Starting: 2.30 pm, 17 January 2020

Blue Green Algae – Pental Island Pump Station - Rural customers serviced by Wimmera Mallee Supply System 5

Reason: Blue Green Algae - Amber Alert

AMBER ALERT

*** Pumps to remain on – no change to supply ***

Laboratory testing of water samples indicate elevated Blue Green Algae levels at the Pental Island Pump Station, which pumps from the Murray River.

Water delivered by the Pental Island Pump Station is presently below the limit recommended for recreational use.

Ultima, Lalbert, Nullawil, Culgoa, Berriwillock
This Amber Alert does not affect urban water supplies or customers in these townships.

Sea Lake
Sea Lake now receives a treated drinking water supply from Lake Bellfield. This Amber Alert does not affect Sea Lake urban customers.

Rural customers in area
Rural stock and domestic customers will continue to be supplied from the Pental Island Pump Station. Rural customers must ensure they have sufficient on-farm storage capacity to maintain three days’ water supply.

Click on heading to read more...

Read more
Last updated
Nyah Pump Station

Starting: 2.30 pm, 17 January 2020

Blue Green Algae - Amber Alert – Nyah Pump Station - Rural customers in surrounding area

Reason: Blue Green Algae - Amber Alert

AMBER ALERT

*** Pumps to remain on - no change to supply ***

Laboratory testing of water samples indicate elevated Blue Green Algae levels at the Nyah Pump Station, which pumps from the Murray River.

Water delivered by the Nyah Pump Station is presently below the Blue Green Algae limit recommended for recreational use.

Chillingollah, Chinkapook and Waitchie
This Amber Alert does not affect urban water supplies or customers in these townships.

Rural customers in area
Rural stock and domestic customers will continue to be supplied from the Nyah Pump Station. Rural customers must ensure they have sufficient on-farm storage capacity to maintain three days’ water supply.

Click on heading to read more...

Read more
Last updated
Piangil Pump Station

Starting: 2.30 pm, 17 January 2020

Blue Green Algae – Amber Alert - Piangil Pump Station – Rural customers in surrounding area including Manangatang township

Reason: Blue Green Algae - Amber Alert

AMBER ALERT

*** Pumps to remain on – no change to supply***

Laboratory testing of water samples indicate elevated Blue Green Algae levels at the Piangil Pump Station, which pumps from the Murray River.

Water delivered by the Piangil Pump Station is presently below the limit recommended for recreational use.

Manangatang Township Customers
This Amber Alert does not affect Manangatang’s water quality and customers may continue to use Manangatang’s water for drinking, food preparation, ice making and other human consumptive purposes.

We ask Manangatang customers to minimise water use outside the home until further notice. This also applies to outside watering at the school, hospital and recreation reserves where mains water is used.

Rural Customers
Rural stock and domestic customers will continue to be supplied from the Piangil Pump Station. Rural customers must ensure they have sufficient on-farm storage capacity to maintain three days’ water supply.

Click on heading to read more...

Read more

What are our water levels like?

Lake Fyans

LAST UPDATED
Current
69%
Last year
69%

Lake Fyans is a small off-stream reservoir with a small natural catchment. Despite its small size, Lake Fyans supplies water to Ararat, Stawell and Great Western, as well as to some Supply-by-Agreement customers.

The lake is one of the most important recreational lakes in the region. It hosts a number of activities including sailing, jet skiing, hunting and caravanning.

A 9.6 km walking track around the perimeter of Lake Fyans is a feature with splinter tracks available to explore the diverse plant life, nature trails and bird trails.

Recreational activities permitted
Features & Facilities

How to contact us

Where to find us
In person
Corporate Office
11 McLachlan Street
Horsham Victoria
By post
PO Box 481
Horsham Vic 3402
By phone
1300 659 961
Online
Enquiry