GWMWater’s 2024/2025 tariffs have been confirmed by the Essential Services Commission, with water bills increasing with only CPI in most cases.
Average household bills in GWMWater’s service area will rise by 3.6% or $12.50 a quarter.
Water and wastewater charges are regulated by the Essential Services Commission and align to GWMWater’s 2023 Water Price Review.
Managing Director Mark Williams said the water corporation was pleased to maintain affordability for customers.
“While water costs vary depending on a number of factors, we have been able to keep prices stable with only the rise in inflation in most cases,” he said.
“During consultation with customers and stakeholders as part of the Water Price Review, the feedback was that affordability was a priority. Our focus is to deliver on that while maintaining our levels of service and progressing initiatives which contribute to the prosperity of our region.”
Victorian water businesses must provide a price plan to the Essential Services Commission (ESC) which outlines service commitments to customers, the prices charged and revenue required to operate the business and maintain service levels.
GWMWater’s engagement program is structured to ensure the proposal is customer-driven and incorporates community input.
On 23 June 2023 the ESC accepted GWMWater’s 2023-2028 Price Submission, which committed to lower customer bills in 2023/24 and see marginal increases in bills (before inflation) over the following four years.
Our Schedule of Tariffs, Miscellaneous and Other Charges is available at gwmwater.org.au/charges
We offer confidential, personalised assistance to customers experiencing difficulties paying their account. Customers with a concession are reminded that they are entitled to a rebate.
To find out about payment options, please call us on 1300 659 961 or visit gwmwater.org.au/bill-help
